Our services

NHS prescriptions

We dispense NHS prescriptions for patients anywhere in England and Wales. The simplest way to use us is to nominate General Wolfe Pharmacy as your pharmacy — do it through the NHS App, at your surgery, or call us and we'll arrange it. Your prescription then comes to us automatically every time your GP issues one.

• Electronic prescriptions from any GP surgery in England or Wales
• Paper prescriptions accepted by post
• We'll let you know when your order is on its way
• Help with prescription charges, exemptions and prepayment certificates

Monitored dosage trays

If you take several medicines at different times of day, keeping track is hard — and missed or doubled doses are easy. We make up monitored dosage trays (also called blister packs or dosette boxes) for patients who need them. Each dose sits in its own sealed compartment, labelled with the day and the time of day, so you can see at a glance whether you've taken it.

• Made up by our pharmacy team and checked by the pharmacist
• Labelled by day and by time — morning, lunch, evening, bedtime
• Sent out on a regular cycle so a fresh tray arrives before the old one runs out
• Useful for carers, family members and anyone managing several medicines
• Call or email us to ask whether trays are right for you

Repeat prescriptions

If you take the same medicine every month, we can order it from your surgery for you. Order by phone, by email, by post, or through the NHS App with us set as your nominated pharmacy.

• Order by phone, email, post or the NHS App
• We chase your surgery so you don't have to
• Reminders when your next order is due
• Delivered to your door as standard

Delivery across England and Wales

Everything we dispense is delivered. We post prescription medicines to patients throughout England and Wales, packed discreetly with nothing on the outside to say what's inside.

• Plain, unmarked packaging
• Tracked delivery on request
• Controlled drugs sent by a signed-for service
• Tell us a safe place or a neighbour if you're out during the day

Medicine reviews by phone

If you're on several medicines it's easy to lose track of what each one does. Book a phone call with the pharmacist and go through everything properly. It's free and it's confidential.

• New Medicine Service for newly prescribed treatments
• Advice on side effects and interactions
• Help deciding whether a dosage tray would make things easier
• Call 024 7627 5891 to arrange a time

Advice on everyday illness

Your pharmacist is a qualified healthcare professional and can help with a long list of everyday conditions without you needing a GP appointment. Call or email and we'll answer. If we think you need to see a doctor, we'll tell you honestly.

• Coughs, colds, sore throats and earache
• Skin rashes, insect bites and hay fever
• Stomach upsets, constipation and heartburn
• Aches, sprains and pain relief advice